About DirecTech

Built Different.
Since 2012.

Not a call center. Not a reseller. A real team that owns your phones, IT, website, and SEO — one partner, one bill, one number to call.

2012
Year Founded
4.8M+
Call Minutes / Year
98%+
Client Retention
8.7
Avg Years Per Client
Our Story

Built for Business Owners Who Have Better Things to Do Than Manage Tech.

DirecTech was founded in 2012 by Frank Amato, after 25+ years in the technology and telecom industry. Small businesses were juggling 5–8 vendors for phones, IT, web, SEO, and email. Separate invoices. Nobody owning the outcome.

We built DirecTech to fix that. One team. One bill. One number to call — for everything your business runs on.

Why DirecTech

What Makes Us Different

📞

One Number for Everything

Call 866-832-7117 and reach our in-house team — not an outsourced call center. Phones, IT, website, SEO — same number, real people.

🔗

Fully Integrated Stack

Your phones, IT, website, and SEO working as one system. No gaps between vendors, no finger-pointing when something breaks.

🛡

Real In-House Support

Our own team handles every ticket. 24/7 monitoring for IT and phone emergencies — not a bot, not a third-party desk.

💳

One Predictable Bill

Flat monthly pricing. No surprise invoices from 6 vendors. Know exactly what you’re paying, every single month.

Leadership

The Team Behind DirecTech

👔

Frank Amato

CEO & Founder

Founded DirecTech in 2012 after 25+ years in technology and telecom. Sets the vision behind the all-inclusive model that keeps clients for an average of 8.7 years.

🔗 LinkedIn

Danielle Lemons

VP of Operations

Runs day-to-day operations across DirecTech’s phone, IT, web, and support teams — keeping service delivery consistent as the company scales into new markets.

🔗 LinkedIn
📈

Alan Baggett

VP of Sales & Marketing

Leads customer acquisition and go-to-market strategy, driving the outbound, paid, and organic channels behind DirecTech’s multi-state growth.

🔗 LinkedIn
Our Journey

14 Years of Trusted Technology Leadership

1987

The Foundation

DirecTech’s leadership begins in the technology and telecom industry — building 25+ years of expertise that would eventually power hundreds of businesses.

2012

DirecTech Founded

Frank Amato launches DirecTech Connect in Southern California with one goal: give small businesses a single partner for every technology need.

2021

Arizona Expansion

DirecTech expands into Arizona, bringing enterprise telecom and IT solutions to businesses across the Southwest.

2025

Tennessee Expansion

DirecTech opens its Southeast hub in Nashville, Tennessee — bringing the same trusted service model to businesses across the region.

Today

4.8M+ Calls. 500+ Businesses. 98%+ Retention.

DirecTech handles millions of business call minutes every year and keeps 98%+ of clients year over year. The model works.

Ready to Simplify Your Tech?

One Call. One Team. Everything Fixed.

Flexible contract terms. Most services live within a week.