Built Different.
Since 2012.
Not a call center. Not a reseller. A real team that owns your phones, IT, website, and SEO — one partner, one bill, one number to call.
Built for Business Owners Who Have Better Things to Do Than Manage Tech.
DirecTech was founded in 2012 by Frank Amato, after 25+ years in the technology and telecom industry. Small businesses were juggling 5–8 vendors for phones, IT, web, SEO, and email. Separate invoices. Nobody owning the outcome.
We built DirecTech to fix that. One team. One bill. One number to call — for everything your business runs on.
What Makes Us Different
One Number for Everything
Call 866-832-7117 and reach our in-house team — not an outsourced call center. Phones, IT, website, SEO — same number, real people.
Fully Integrated Stack
Your phones, IT, website, and SEO working as one system. No gaps between vendors, no finger-pointing when something breaks.
Real In-House Support
Our own team handles every ticket. 24/7 monitoring for IT and phone emergencies — not a bot, not a third-party desk.
One Predictable Bill
Flat monthly pricing. No surprise invoices from 6 vendors. Know exactly what you’re paying, every single month.
The Team Behind DirecTech
Frank Amato
CEO & FounderFounded DirecTech in 2012 after 25+ years in technology and telecom. Sets the vision behind the all-inclusive model that keeps clients for an average of 8.7 years.
🔗 LinkedInDanielle Lemons
VP of OperationsRuns day-to-day operations across DirecTech’s phone, IT, web, and support teams — keeping service delivery consistent as the company scales into new markets.
🔗 LinkedInAlan Baggett
VP of Sales & MarketingLeads customer acquisition and go-to-market strategy, driving the outbound, paid, and organic channels behind DirecTech’s multi-state growth.
🔗 LinkedIn14 Years of Trusted Technology Leadership
The Foundation
DirecTech’s leadership begins in the technology and telecom industry — building 25+ years of expertise that would eventually power hundreds of businesses.
DirecTech Founded
Frank Amato launches DirecTech Connect in Southern California with one goal: give small businesses a single partner for every technology need.
Arizona Expansion
DirecTech expands into Arizona, bringing enterprise telecom and IT solutions to businesses across the Southwest.
Tennessee Expansion
DirecTech opens its Southeast hub in Nashville, Tennessee — bringing the same trusted service model to businesses across the region.
4.8M+ Calls. 500+ Businesses. 98%+ Retention.
DirecTech handles millions of business call minutes every year and keeps 98%+ of clients year over year. The model works.
One Call. One Team. Everything Fixed.
Flexible contract terms. Most services live within a week.