Every company and organization wants all aspects of their business to run at peak efficiency. To achieve this goal, directors and managers allow themselves to become inundated with myriad decisions, especially in the realm of communications. Innovations regarding cloud services and business phone systems seem to evolve at warp speed, which can complicate deciding on the correct product. As many entities move their company phone systems from analog or digital lines run by major carriers to cloud services provided by specialty vendors, like DirecTech, others want to set up their own IP-PBX (Internet protocol private branch exchange) and phones. There is no right or wrong, as decisions can be made based on an organization’s needs and functionality. Let’s look at the MX Premises IP-PBX system and why and why it may be the most beneficial phone system for you.

Cloud Services and On-Premise Systems

It is essential to identify the features of a business phone system and see how they align with an organization’s needs and goals. Two strategies are often assessed during this decision-making process of selecting the right telecommunications service. Many businesses opt to run their IP phone system using cloud services managed by a third party. Some business owners decide upon a second option, building an IP telecom system that runs on their own equipment and resides behind their corporate firewall. Reasons for this choice can include security reasons or other compelling on-premises system functionality such as:

  • Customization and Control: Building a VoIP system in-house gives businesses more control over their communication network. Companies can customize the system to meet their unique needs and preferences, ensuring it integrates seamlessly with other business applications and systems. Moreover, businesses can control the security and privacy of their communication network, reducing the risk of data breaches and hacking.
  • Cost savings: Although third-party VoIP providers offer affordable rates, building a VoIP system in-house can be more cost-effective in the long run. Companies can avoid recurring subscription fees and only pay for the initial setup and maintenance costs. Furthermore, businesses can save on hardware costs by using their existing network infrastructure.
  • Scalability: As businesses grow, their communication needs change. Building a VoIP system in-house allows companies to easily scale their communication network without worrying about the limitations of third-party providers. Businesses can add or remove users, upgrade hardware and software, and customize features to meet their evolving needs.
  • Quality of service: Third-party VoIP providers rely on the internet to transmit voice data, which can be affected by various factors such as network congestion, latency, and jitter. Building a VoIP system in-house allows businesses to control the quality of service, ensuring that voice calls are clear and reliable.

The MX Premises IP-PBX supports these goals and provides additional benefits for organizations that opt for these features.

Features and Benefits

As a business owner, you know how important it is to have reliable and efficient communication systems in place, especially when ecommerce and customer service are so critical for a company’s success. MX Premises IP-PBX offers communication solutions that adapt to needs. This cutting-edge system is designed to streamline communication, reduce costs, and increase productivity for businesses of all sizes.

The MX Premises IP-PBX is a powerful and flexible phone system that combines voice and data communications into a single platform. It uses Internet Protocol (IP) technology to transmit calls over the internet, rather than traditional phone lines, which can save your business significant money on telecommunications costs.

One of the most significant advantages of the MX Premises IP-PBX is its ability to integrate seamlessly with other communication systems, such as video conferencing and instant messaging. This allows for more efficient and productive collaboration between leadership, management, and team members, even in different locations.

Another key feature of the MX Premises IP-PBX is its advanced call management capabilities. With essential features such as call routing, call forwarding, and voicemail, every business can ensure that customers can always reach the right person, no matter where they are located or what time zone they work.

Finally, the MX Premises IP-PBX is an incredibly easy business phone system to use and maintain. Its user-friendly interface and simple installation process mean that businesses can take advantage of its features immediately without any required technical expertise. And with remote management capabilities, you can easily make changes and updates to the system from anywhere, anytime.

In short, if you’re looking for a reliable and efficient communication system that can help your business operate more smoothly and productively, the MX Premises IP-PBX is an exceptional choice to meet all your company’s communication needs.

DirecTech has experience with both cloud and on-premises solutions using our MX series of IP gateways. Contact the telecommunications experts at DirecTech to schedule a free consultation to learn more about the best business phone system to accommodate your company’s needs.