The Typos Are Gone — The Threat Isn’t
Frank Amato used to tell employees to watch for bad grammar and obvious fakes. That advice is outdated now that AI tools let scammers write flawless, personalized emails at scale.
Q1: What’s changed about phishing emails?
AI tools now write polished, contextually accurate emails referencing real vendors, coworkers, or ongoing projects — the old red flags of bad spelling and generic greetings are gone.
Q2: What should employees look for instead?
Urgency and unusual requests — a sudden request to change a payment account, click an unexpected link, or send sensitive data quickly, regardless of how polished the email looks.
Q3: Does email filtering software still work?
It helps, but AI-generated phishing increasingly slips past filters designed to catch older patterns — which is why employee awareness matters more than ever.
Q4: How does DirecTech train Tennessee teams for this?
Simulated phishing tests using current, realistic scam patterns — not outdated examples — so employees build instincts for the threats they’ll actually encounter.
Final Word
The best filter is still a trained employee who pauses before clicking. Software helps, but people are the real defense now.
Training works best alongside multifactor sign-in, and here are the two phishing and MFA habits worth building first.
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